Archives

Kings Cross: Telephone Lines Down – Mon 10 June

 

Time of update: 1.00pm – Monday 10 June 2019

Dear Patients,

Please note that we are experiencing issues with the telephone lines at Kings Cross Surgery, this is due to a local BT issue that the telephone provider is working to resolve.

We have requested urgent and continuous updates, and have also asked the telephone provider to divert calls to our mobiles so we can provide, at the very least, a limited service for calls coming into the surgery. We apologise for any issues you may be experiencing and thank you for your patience.

If you need to contact us today and cannot get through on the telephone, please use one of the following options:

  • Use our online services to book appointments, order repeat prescriptions or to view your medical records
  • Email us for non-urgent requirements on kingscrosssurgery@nhs.net
  • If you or someone else requires medical advice that cannot wait until our telephone issues is resolved, please contact 111, free from landlines and mobiles
  • If you or someone else experiences severe chest pain, loss of blood or suspected broken bones, or any other life threatening illness go to your nearest accident and emergency department or call 999.

Somers Town: Telephone Issues – Friday 7 June 2019

Time of update: 8.45am – Friday 7 June 2019

Dear Patients,

The telephone issues have now been resolved and normal service has resumed. Thank you for your patience.


Time of update: 8.00am – Friday 7 June 2019

Dear Patients,

Please note that we are experiencing issues with the telephone line at Somers Town Health Centre, this is due to a local BT issue that the telephone provider is working to resolve.

We have requested urgent and continuous updates, and have also asked the telephone provider to divert calls to our mobiles so we can provide, at the very least, a limited service for calls coming into the surgery. We apologise for any issues you may be experiencing and thank you for your patience.

If you need to contact us today and cannot get through on the telephone, please use one of the following options:

  • Use our online services to book appointments, order repeat prescriptions or to view your medical records
  • Email us for non-urgent requirements on somerstownmedical@nhs.net
  • If you or someone else requires medical advice that cannot wait until our telephone issues is resolved, please contact 111, free from landlines and mobiles
  • If you or someone else experiences severe chest pain, loss of blood or suspected broken bones, or any other life threatening illness go to your nearest accident and emergency department or call 999.

Recruitment Fair: Sat 9th March 2019 at Somers Town (NW1)

190305-nw-and-central-london-admin-recruitment-fair

Walk-in for an interview: Walk-out with a job!

Somers Town Medical Centre is part of the AT Medics group, London’s largest Primary Care Provider, with a strong reputation for high quality patient care and investing in people.

On Saturday 9th March 2019, we are hosting a recruitment fair for a number of amazing Administrator and Receptionist roles available across our North West and Central London GP practices. Come and meet our team if you are looking for a bright future serving NHS patients in London.

  • Date: Saturday 9th March 2019
  • Timings: 10am till 6pm
  • Location: Somers Town Medical Centre, 77-83 Chalton Street, NW1 1HY

This is a great time for individuals seeking a fulfilling and interactive role to join us. You will join a family dedicated to serving over 260,000 patients across London, and we will invest in your continued professional development through structured learning programmes and career pathways.

Not only will you be exposed to exciting workflows and projects within our GP surgeries, giving you variety in your role, but there is also the opportunity to grow into management and leadership roles.

 

More about the roles available

  • Job Roles: Practice Administrators & Practice Receptionists
  • Hours: Full Time / 37.5 Hours
  • Contract Type: Permanent

Locations: North West London and Central London (including Camden, Haringey, Islington, Brent, Harrow, Kensington and Chelsea, Hammersmith and Fulham)

Salary ranges: £16,575 plus £2,384 to £18,525 plus £2,664

Are you looking to build a highly respectable career in healthcare management?  Are you determined and passionate about contributing and making a difference?  If so, then AT Medics can provide the fundamental foundation and a career pathway for you to realise this goal. 

Perhaps you are an experienced administrator or receptionist looking to develop further?  Maybe you are a recent graduate who would like to start their career in healthcare? Or perhaps you are looking for a change in the career? No matter what background you’re coming from, so long as you have a desire and the passion to make a change, we are willing to invest in you.

If this role is appealing to you, why not walk-in for an interview and walk-out with a job. The recruitment fair will be held on the Saturday 9th March 2019 at Somers Town Medical Centre, 77-83 Chalton Street, London, NW1 1HY.

This is a walk-in jobs fair and no appointment is necessary.  Candidates shall be attended to on a first come, first served basis using waiting tickets.  Early attendance is highly recommended.

What you should bring

  • Up-to-date CV 
  • Passport or Residence Permit 
  • NI Number
  • Proof of residence 

What you should expect from us 

  • Assessment 
  • Interview 
  • Offer letter if successful 

We look forward to meeting you.

 

Winter Holiday Timings 2018-2019

Please note our opening schedule until Wednesday 2 January 2019 below, after which the usual schedule will resume for each practice from Thurs 3 January 2019.

If you require out of hours care or advice, find out what you can do when we are closed >>

 

Kings Cross Surgery

 

Monday 24 December 2018 8.00am – 6.30pm
Tuesday 25 December 2018 CLOSED
Wednesday 26 December 2018 CLOSED
Thursday 27 December 2018 8.00am – 6.30pm
Friday 28 December 2018 8.00am – 7.00pm
Saturday 29 December 2018 9.00am – 12.00pm
Sunday 30 December 2018 CLOSED
Monday 31 December 2018 8.00am – 6.30pm
Tuesday 1 January 2019 CLOSED
Wednesday 2 January 2019 8.00am – 6.30pm

 

Somers Town Medical Centre

 

Monday 24 December 2018 8.00am – 6.30pm
Tuesday 25 December 2018 CLOSED
Wednesday 26 December 2018 CLOSED
Thursday 27 December 2018 8.00am – 6.30pm
Friday 28 December 2018 8.00am – 6.30pm
Saturday 29 December 2018 8.00am – 1.00pm
Sunday 30 December 2018 CLOSED
Monday 31 December 2018 8.00am – 6.30pm
Tuesday 1 January 2019 CLOSED
Wednesday 2 January 2019 8.00am – 6.30pm

Somers Town: Good CQC Rating

CQC’s new programme of inspections of England based GP practices focuses on rating according to whether they are safe, effective, caring, responsive and well led. Inspectors rated Somers Town Medical Centre “Good” for being well led and responsive to people’s needs.

Professor Steve Field, Chief Inspector of General Practice said “We carried out an announced comprehensive inspection at Somers Town Medical Centre on 11 September 2018 as part of our inspection programme.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved its processes.
  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence-based guidelines.
  • Feedback from patient interviews and CQC comment cards was positive about the way staff treated them.
  • Patient feedback indicated that people sometimes found it difficult to gain access to the practice by telephone, although they were usually able to get an appointment when they did get through.
  • The provider’s patient list included a large cohort of Bengali patients and in response full time Bengali interpreters were based at the practice.
  • There was visible leadership and a strong focus on continuous learning and improvement at all levels of the practice.”

Kings Cross Surgery: Telephone Issues

Dear Patients,

Time of update: 9.00am – Thursday 24 May 2018

Please note that there are essential maintenance works being carried out this afternoon at Kings Cross Surgery, which will cause us to lose power in the surgery briefly. 

You will be unable to contact the surgery by telephone between 1.30pm-2.00pm. We will also be running a limited service during this time and aim to resume to normal service shortly after 2.00pm. Thank you for your understanding.

If you need to contact us today and cannot get through on the telephone, please use one of the following options:

  • Use our online services to book appointments, order repeat prescriptions or to view your medical records
  • Email us for non-urgent requirements on wlccg.bs@nhs.net
  • If you or someone else requires medical advice that cannot wait until our telephone issues is resolved, please contact 111, free from landlines and mobiles
  • If you or someone else experiences severe chest pain, loss of blood or suspected broken bones, or any other life threatening illness go to your nearest accident and emergency department or call 999.

Late May Bank Holiday Times 2018

Please note that Kings Cross Surgery and Somers Town Medical Centre will be operating the following schedule till Tuesday 29 May 2018, after which the usual schedule will resume:

Somers Town Medical Centre

  • Saturday 26th May 2018: 9.30am-1.30pm
    Sunday 27th May 2018: 8.00am-8.00pm*
    Monday 28th May 2018 (Bank Holiday): 6.30pm-8.00pm*

Kings Cross Surgery

  • Saturday 26th May 2018: 9.00am-12.00pm
    Sunday 27th May 2018: closed
    Monday 28th May 2018 (Bank Holiday): closed

*Service ran by locality hub.

If you require out of hours care or advice, find out what you can do when we are closed >>

Easter 2018 Surgery Times

Please note that Kings Cross Surgery and Somers Town Medical Centre will be operating the following schedule till Tuesday 3rd April 2018, after which the usual schedule will resume:

Somers Town Medical Centre

  • Friday 30th March 2018 (Bank Holiday): 6.30pm-8.00pm*
  • Saturday 31st March 2018: 9.30am-1.30pm
  • Sunday 1st April 2018: 8.00am-8.00pm*
  • Monday 2nd April 2018 (Bank Holiday): 6.30pm-8.00pm*

Kings Cross Surgery

  • Friday 30th March 2018 (Bank Holiday): closed
  • Saturday 31st March 2018: 9.00am-12.00pm
  • Sunday 1st April 2018: closed
  • Monday 2nd April 2018 (Bank Holiday): closed

*Service ran by locality hub.

If you require out of hours care or advice, find out what you can do when we are closed >>

Winter Holiday Timings 2017-2018

Please note our opening schedule until Tuesday 2nd January 2018 below, after which the usual schedule will resume for each practice from Wednesday 3rd January 2018.

If you require out of hours care or advice, find out what you can do when we are closed >>

Kings Cross Surgery

Sunday 24th Dec 2017  CLOSED
Monday 25th Dec 2017  CLOSED
Tuesday 26th Dec 2017 CLOSED 
Wednesday 27th Dec 2017 8.00am – 6.30pm
Thursday 28th Dec 2017  8.00am – 6.30pm
Friday 29th Dec 2017  8.00am – 7.00pm
Saturday 30th Dec 2017  9.00am – 12.00pm
Sunday 31st Dec 2017  CLOSED
Monday 1st Jan 2018  CLOSED
Tuesday 2nd Jan 2018  8.00am – 8.00pm

Somers Town Medical Centre

Sunday 24th Dec 2017 8.00am – 8.00pm*
Monday 25th Dec 2017 8.00am – 8.00pm*
Tuesday 26th Dec 2017 8.00am – 8.00pm*
Wednesday 27th Dec 2017 8.00am – 6.30pm
Thursday 28th Dec 2017 8.00am – 8.00pm**
Friday 29th Dec 2017 8.00am – 8.00pm*
Saturday 30th Dec 2017 8.00am – 8.00pm*
Sunday 31st Dec 2017 8.00am – 8.00pm*
Monday 1st Jan 2018 8.00am – 8.00pm*
Tuesday 2nd Jan 2018  8.00am – 8.00pm**

*service by locality hub for patients of Somers Town Medical Centre and other Camden GP Practices.

**6.30pm – 8.00pm service by locality hub for patients of Somers Town Medical Centre and other Camden GP Practices.