Archives

Winter Holiday Timings 2018-2019

Please note our opening schedule until Wednesday 2 January 2019 below, after which the usual schedule will resume for each practice from Thurs 3 January 2019.

If you require out of hours care or advice, find out what you can do when we are closed >>

 

Kings Cross Surgery

 

Monday 24 December 2018 8.00am – 6.30pm
Tuesday 25 December 2018 CLOSED
Wednesday 26 December 2018 CLOSED
Thursday 27 December 2018 8.00am – 6.30pm
Friday 28 December 2018 8.00am – 7.00pm
Saturday 29 December 2018 9.00am – 12.00pm
Sunday 30 December 2018 CLOSED
Monday 31 December 2018 8.00am – 6.30pm
Tuesday 1 January 2019 CLOSED
Wednesday 2 January 2019 8.00am – 6.30pm

 

Somers Town Medical Centre

 

Monday 24 December 2018 8.00am – 6.30pm
Tuesday 25 December 2018 CLOSED
Wednesday 26 December 2018 CLOSED
Thursday 27 December 2018 8.00am – 6.30pm
Friday 28 December 2018 8.00am – 6.30pm
Saturday 29 December 2018 8.00am – 1.00pm
Sunday 30 December 2018 CLOSED
Monday 31 December 2018 8.00am – 6.30pm
Tuesday 1 January 2019 CLOSED
Wednesday 2 January 2019 8.00am – 6.30pm

Somers Town: Good CQC Rating

CQC’s new programme of inspections of England based GP practices focuses on rating according to whether they are safe, effective, caring, responsive and well led. Inspectors rated Somers Town Medical Centre “Good” for being well led and responsive to people’s needs.

Professor Steve Field, Chief Inspector of General Practice said “We carried out an announced comprehensive inspection at Somers Town Medical Centre on 11 September 2018 as part of our inspection programme.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved its processes.
  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence-based guidelines.
  • Feedback from patient interviews and CQC comment cards was positive about the way staff treated them.
  • Patient feedback indicated that people sometimes found it difficult to gain access to the practice by telephone, although they were usually able to get an appointment when they did get through.
  • The provider’s patient list included a large cohort of Bengali patients and in response full time Bengali interpreters were based at the practice.
  • There was visible leadership and a strong focus on continuous learning and improvement at all levels of the practice.”

Kings Cross Surgery: Telephone Issues

Dear Patients,

Time of update: 9.00am – Thursday 24 May 2018

Please note that there are essential maintenance works being carried out this afternoon at Kings Cross Surgery, which will cause us to lose power in the surgery briefly. 

You will be unable to contact the surgery by telephone between 1.30pm-2.00pm. We will also be running a limited service during this time and aim to resume to normal service shortly after 2.00pm. Thank you for your understanding.

If you need to contact us today and cannot get through on the telephone, please use one of the following options:

  • Use our online services to book appointments, order repeat prescriptions or to view your medical records
  • Email us for non-urgent requirements on wlccg.bs@nhs.net
  • If you or someone else requires medical advice that cannot wait until our telephone issues is resolved, please contact 111, free from landlines and mobiles
  • If you or someone else experiences severe chest pain, loss of blood or suspected broken bones, or any other life threatening illness go to your nearest accident and emergency department or call 999.

Late May Bank Holiday Times 2018

Please note that Kings Cross Surgery and Somers Town Medical Centre will be operating the following schedule till Tuesday 29 May 2018, after which the usual schedule will resume:

Somers Town Medical Centre

  • Saturday 26th May 2018: 9.30am-1.30pm
    Sunday 27th May 2018: 8.00am-8.00pm*
    Monday 28th May 2018 (Bank Holiday): 6.30pm-8.00pm*

Kings Cross Surgery

  • Saturday 26th May 2018: 9.00am-12.00pm
    Sunday 27th May 2018: closed
    Monday 28th May 2018 (Bank Holiday): closed

*Service ran by locality hub.

If you require out of hours care or advice, find out what you can do when we are closed >>

Easter 2018 Surgery Times

Please note that Kings Cross Surgery and Somers Town Medical Centre will be operating the following schedule till Tuesday 3rd April 2018, after which the usual schedule will resume:

Somers Town Medical Centre

  • Friday 30th March 2018 (Bank Holiday): 6.30pm-8.00pm*
  • Saturday 31st March 2018: 9.30am-1.30pm
  • Sunday 1st April 2018: 8.00am-8.00pm*
  • Monday 2nd April 2018 (Bank Holiday): 6.30pm-8.00pm*

Kings Cross Surgery

  • Friday 30th March 2018 (Bank Holiday): closed
  • Saturday 31st March 2018: 9.00am-12.00pm
  • Sunday 1st April 2018: closed
  • Monday 2nd April 2018 (Bank Holiday): closed

*Service ran by locality hub.

If you require out of hours care or advice, find out what you can do when we are closed >>

Winter Holiday Timings 2017-2018

Please note our opening schedule until Tuesday 2nd January 2018 below, after which the usual schedule will resume for each practice from Wednesday 3rd January 2018.

If you require out of hours care or advice, find out what you can do when we are closed >>

Kings Cross Surgery

Sunday 24th Dec 2017  CLOSED
Monday 25th Dec 2017  CLOSED
Tuesday 26th Dec 2017 CLOSED 
Wednesday 27th Dec 2017 8.00am – 6.30pm
Thursday 28th Dec 2017  8.00am – 6.30pm
Friday 29th Dec 2017  8.00am – 7.00pm
Saturday 30th Dec 2017  9.00am – 12.00pm
Sunday 31st Dec 2017  CLOSED
Monday 1st Jan 2018  CLOSED
Tuesday 2nd Jan 2018  8.00am – 8.00pm

Somers Town Medical Centre

Sunday 24th Dec 2017 8.00am – 8.00pm*
Monday 25th Dec 2017 8.00am – 8.00pm*
Tuesday 26th Dec 2017 8.00am – 8.00pm*
Wednesday 27th Dec 2017 8.00am – 6.30pm
Thursday 28th Dec 2017 8.00am – 8.00pm**
Friday 29th Dec 2017 8.00am – 8.00pm*
Saturday 30th Dec 2017 8.00am – 8.00pm*
Sunday 31st Dec 2017 8.00am – 8.00pm*
Monday 1st Jan 2018 8.00am – 8.00pm*
Tuesday 2nd Jan 2018  8.00am – 8.00pm**

*service by locality hub for patients of Somers Town Medical Centre and other Camden GP Practices.

**6.30pm – 8.00pm service by locality hub for patients of Somers Town Medical Centre and other Camden GP Practices.

Somers Town Medical Centre Open Day: After Event Report with pictures

Somers Town Medical Centre hosted a successful Health & Wellness Open Day for all members of the public on Thursday the 31st of August 2017. See pictures from the event below.

The event was well attended, mixed with members of the general public, registered patients, local healthcare providers and surgery staff, as well as a member of NHS England. 

Attendees had the opportunity to meet with the Practice Manager, together with new and long standing staff members of the practice. The event helped to raise awareness about a number of local healthcare service providers, all of which are accessible through the surgery for patients and residents of Camden. Patients also had access to refreshments and free mini health-checks.
The event provided a great platform for local healthcare services to engage with one another, promoting a holistic and community based approach to healthcare.

The local services that attended were:

  • Action on Hearing Loss is the Largest UK charity helping people confronting deafness, tinnitus and hearing loss to live the life they choose
  • Camden People first is a voice for people with Learning Difficulties in North London.
  • Variety Children’s Charity provide practical help and memorable child experiences to less fortunate children.
  • Voluntary Action Camden who offer practical support to the local residents of Camden.
  • Yes to Life, a charity that aims to empower people suffering from Cancer.
  • Mind in Camden who provide high quality support and capacity building services to benefit people who are struggling with mental distress
  • AGE UK Camden, a charity who help older people to stay active, stay connected and get the most out of life.
  • Sing for Joy London, a charity who manage choirs of around 25 people with conditions such as Parkinson’s Disease and Multiple Sclerosis – including active helpers, carers and expert teachers.
  • Healthwatch Camden, an independent organisation who aim to improve local health and social care services.

AT Medics were delighted to host this event, and extend special thanks to the practice team and services who made this all possible.

Somers Town: Health & Wellness Open Day – Thursday 31 August 2017

Somers Town Medical Centre will be hosting a Health & Wellness Open Day for all members of the public on Thursday 31st August 2017 between 2.00pm and 4.00pm – all are welcome to attend. See poster below.

The event aims to raise awareness about and allow patients to experience a number of local health and social care service providers accessible through the surgery for our patients as well as other residents of Camden.

Visitors will also have the opportunity to meet PPG representatives and members of practice staff, particularly newer team members, and will be treated to FREE mini health checks, whilst younger visitors can enjoy FREE face painting.

The services due to attend are: 

  • Action on Hearing Loss is the Largest UK charity helping people confronting deafness, tinnitus and hearing loss to live the life they choose.
  • Camden People first is a voice for people with Learning Difficulties in North London.
  • Variety Children’s Charity provide practical help and memorable child experiences to less fortunate children.
  • Voluntary Action Camden who offer practical support to the local residents of Camden.
  • Yes to Life, a charity that aims to empower people suffering from Cancer.
  • Mind in Camden who provide high quality support and capacity building services to benefit people who are struggling with mental distress
  • AGE UK Camden, a charity who help older people to stay active, stay connected and get the most out of life.
  • Sing for Joy London, a charity who manage choirs of around 25 people with conditions such as Parkinson’s Disease and Multiple Sclerosis – including active helpers, carers and expert teachers.
  • And a local Healthwatch Camden representative.

A number of other services will also be present for the whole family to benefit from.

AT Medics practices schedule regular PPG meetings with SMS reminders, dedicated PPG notice boards and a translator if necessary, and are delighted to be hosting this event at Somers Town Medical Centre.

Somers Town Medical Centre is committed to delivering high quality care focused on patient needs and safety, and is working to achieve clinical improvement through the implementation and advancement of quality systems, as well as continually reviewing and investing in training and education of staff.

somers-town-open-day-poster-1

Kings Cross Surgery: Good CQC Rating


CQC’s new programme of inspections of England based GP practices focuses on rating according to whether they are safe, effective, caring, responsive and well led. Inspectors rated Kings Cross Surgery “Good” for being well led and responsive to people’s needs.

Professor Steve Field, Chief Inspector of General Practice said “We carried out an announced comprehensive inspection at Kings Cross Surgery on 31 May 2017. Overall the practice is rated as good.”

Our key findings across all the areas we inspected were as follows:

  • There was a full time male and female Bengali interpreter on the premises at all times.
  • The practice had clearly defined and embedded systems to minimise risks to patient safety.
  • There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
  • Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
  • Information about services and how to complain was available.
  • Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients we spoke with said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • The practice used a number of data analysis tools to benchmark the practice against other practices and monitor performance.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of the requirements of the duty of candour. Examples we reviewed showed the practice complied with these requirements.